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KSM Earns ClearlyRated’s 2019 Best of Accounting Award for Client Service Excellence

Posted 12:00 PM by

KSM is honored to have won ClearlyRated’s Best of Accounting™ Award for providing superior client service. Based entirely on ratings provided by their clients, Best of Accounting Award winners have proven themselves as industry leaders in service quality.

With its most recent client satisfaction survey, KSM received a Net Promoter® Score (NPS) of 86. NPS is used by more than two-thirds of Fortune 1000 companies for measuring client satisfaction and is based on a single survey question that asks clients how likely they are to recommend a business to a friend or colleague. According to global NPS standards, a NPS score of 50+ is considered excellent, with above 70 considered “world class.”

“We are honored to receive this award and appreciate ClearlyRated’s recognition of our team’s dedication to providing the best client experience possible,” said David Resnick, KSM managing partner. “KSM places great value and importance on every client we serve, and we are committed to providing trusted expertise and developing lifetime relationships that contribute to their success.”

Read full press release.

About Katz, Sapper & Miller
KSM is a nationally recognized consulting, tax, and audit firm. Through our deep experience across multiple disciplines and industries, we leverage emerging technologies, combined with our people’s differing perspectives, ingenuity, and creativity, to help our clients solve their most difficult challenges.

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