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‘Grow Your Restaurant’ Podcast: Andy Marshall of Puckett’s Grocery and Restaurant

Posted 12:00 PM by

Andy Marshall Puckett's

Highlights of This Episode

Andy Marshall, owner of Puckett’s Grocery and Restaurant in Tennessee, joins us to discuss how Puckett’s achieves sales at more than twice the rate of the top quartile of restaurants, based on the National Restaurant Association's 2013-2014 Restaurant Operations Report.

Andy’s recipe for financial success includes:

  • Focusing internally – deliver high levels of service and high-quality food
  • Creating competition between stores – share financial results between all store managers
  • Hiring the right people – look for people with a servant’s heart
  • Training for success – make a quick decision on whether a new hire fits the culture of service

See the transcipt.

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About the Podcast
Jim White of Katz, Sapper & Miller’s Restaurant Services Group hosts the "Grow Your Restaurant: Recipes for Financial Success" podcast. Each episode examines the keys to achieving financial success and features insights from leading restaurant owner-operators. Connect with him on LinkedIn.

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