Jason E. Patch


Brian W. Schmidt



Performance Improvement

Challenging You to Be Your Best.

Something about your business is holding you back. Maybe it’s something operational, financial, or related to human capital. Maybe you lack a clear path to your goals. Or maybe it’s a combination of issues.

A performance improvement strategy will move your business forward. It will make your life easier while helping you reach your objectives and create sustainable gains. This means more than just getting to a numerical goal—it is a process that implements lasting change designed to keep your company moving in the right direction for years to come. And the principles behind it can be applied to any business, regardless of industry, giving you the right tools to get better, faster, and stronger.

If you’re looking to maximize your company’s profitability, a performance improvement strategy might be the right solution. This is a risk-free opportunity—you pay nothing upfront, and it only takes a couple of hours to get started. Ready to learn more?


How Performance Improvement Works.

Delivering value quickly and continuously—and showing it with qualitative and quantitative measurements—is what a performance improvement strategy is all about. The process starts with three questions:

  • What is keeping you from maximizing your potential?
  • What are your goals?
  • What will it take to get there?

After answering these questions, the next step is a deep dive into your company’s culture—the factor most critical to your success. This includes an evaluation of:

  • How your team perceives the business
  • If you are fully leveraging the capabilities of your employees
  • Why people are not lining up at the door to work for you (they should be)

These findings will help create a plan that brings more focus, discipline, and accountability into the culture of your business. It all starts with leadership, and that means challenging your C-suite to always be their best while aligning your team with common goals. It also means never losing sight of what it takes to reach them.

We measure success by routinely examining key performance indicators (KPIs). These include data measurements that track:

  • Growth
  • Safety
  • People
  • Quality
  • Delivery
  • Cost

Paying close attention to these KPIs will help drive your progress. They will be evaluated in ongoing meetings to keep you and your team accountable, and to keep everyone on the same page when it comes to processes and achieving goals.  


Results That Speak for Themselves.

A performance improvement strategy sounds good in theory, but how does it translate in practice? Here are some results:

“KSM’s approach and weekly cadence expedited task completion and brought hot-button issues to the forefront. I can truly say KSM treated our company as its own, and we might not have a business without them. KSM was a game-changer!”
– President, Transportation Services Provider
Advertising & PR
“In the last year alone, KSM’s performance improvement team has helped us purchase a new office building, fix a terrible tax mess, get our books in order, implement a new accounting system and train our team on how to use it, helped us get financing in place, and negotiate new rates with our merchant services. If you have the opportunity to work with KSM, grab it.”
– CEO, Advertising and Public Relations Firm
“KSM’s performance improvement strategy has been transformative for us. It created accountability, improved our ability to execute, and drove direct results to our bottom line. The process been instrumental in moving our organization to the next level.”
– CEO, Mid-Market Manufacturer and Distributor

Ready to Get Started?

You have nothing to lose. Fill out the form below to see how a performance improvement strategy can take your business to the next level.